Complex Problems. Collaborative Solutions.

Our customers rely on our technical expertise from kickoff to completion.

For our customers, “Trust Earned Through Performance” is more than just a company tagline—it’s a realistic depiction of the relationship we share with all our valued partners. We achieve strong partnerships through a progressive scope of expectations and consistent follow-through on those expectations.

We had been collaborating with one of our partners— a biopharmaceutical company—and their engineering contractor to develop and implement a still in a water-for-injection plant. Thanks to our associates’ expertise, were able to provide solutions that would’ve otherwise been beyond one manufacturer’s capabilities. Our team earned the respect of the client, contractor and construction manager early in the process.

As the project progressed, the customer discovered that an existing globe-style control valve was unable to isolate enough to keep the over-temperature alarm from going off—causing the system to shutdown and preventing the still from filling.

The customer turned to our team for a solution because of our thoughtful, collaborative approach to problem-solving throughout the life of the project.

We recommended a Trimteck® control valve capable of ANSI Class V shutoff. The new valve assembly was able to isolate enough to hold the “Set Point Achieved” condition and fixed the over-temperature trigger. In addition, the valve required no additional I/O or programming add an action to the control loop. The customer is now able to isolate and control with existing PID Loop and HMI buttons.

The result was a reliable valve assembly for the still, minimal downtime for the plant and the reassurance that our customer can always turn to us to provide timely solutions to complex challenges.

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There’s no obstacle we can’t overcome together.

Related Past Performance

Your Challenges. Our Connections.

When you partner with Ferguson Industrial, you benefit from all of our partnerships. There’s no obstacle we can’t overcome together.

Valve experts discover critical error and delivers out-of-the box solution.

Comprehensive product knowledge and an unshakable commitment to service lay the framework for swift, dynamic problem solving.

Increased reliability, improved safety, and a more efficient facility

We leverage our technical resources and expertise to help our partners maintain safe, operating facilities.

Exceptional service cuts lead time by more than 60 percent

Our quick response and commitment to exceptional service cut lead time by more than 60%, resulting in reduced downtime and millions in customer savings.

Delivering PVF to Ohio Valley fertilizer customer on time and under budget

When it comes to planning and execution, you need a capable partner—one with vast reach and the ability to work with your needs at the local level, one that can provide competitive pricing, industry expertise, reduced lead times and increased cost savings.

Failed oxygen valve at mining complex in Arizona

When an unexpected product failure slows operations to a crawl, facilities need a partner they can trust to deliver a replacement quickly and get them back in action. TIME IS MONEY.

A clear path to extended product life and cost savings

When a product weakness becomes so commonplace that failure is expected, it’s time to reassess that product’s role in your facility—especially when repeated problems impact your bottom line. Don’t settle for less than the best.

Identified solution for chemical company saves time and money.

Understanding the gravity of the situation, our product experts immediately began looking for alternatives from our expansive network of manufacturer partnerships. We identified a solution in the form of Trimteck®, a domestic valve manufacturer.

Quality Assurance

Our quality program is the greatest value we provide our customers as a trusted supplier. We are dedicated to the safe operation of the industries we serve, knowing that the products we supply are critical to the safe operation of their facilities.

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