For our customers, “Trust Earned Through Performance” is more than just a company tagline—it’s a realistic depiction of the relationship we share with all our valued partners. We achieve strong partnerships through a progressive scope of expectations and consistent follow-through on those expectations.
We had been collaborating with one of our partners— a biopharmaceutical company—and their engineering contractor to develop and implement a still in a water-for-injection plant. Thanks to our associates’ expertise, were able to provide solutions that would’ve otherwise been beyond one manufacturer’s capabilities. Our team earned the respect of the client, contractor and construction manager early in the process.
As the project progressed, the customer discovered that an existing globe-style control valve was unable to isolate enough to keep the over-temperature alarm from going off—causing the system to shutdown and preventing the still from filling.
The customer turned to our team for a solution because of our thoughtful, collaborative approach to problem-solving throughout the life of the project.
We recommended a Trimteck® control valve capable of ANSI Class V shutoff. The new valve assembly was able to isolate enough to hold the “Set Point Achieved” condition and fixed the over-temperature trigger. In addition, the valve required no additional I/O or programming add an action to the control loop. The customer is now able to isolate and control with existing PID Loop and HMI buttons.
The result was a reliable valve assembly for the still, minimal downtime for the plant and the reassurance that our customer can always turn to us to provide timely solutions to complex challenges.
There’s no obstacle we can’t overcome together.
Our quality program is the greatest value we provide our customers as a trusted supplier. We are dedicated to the safe operation of the industries we serve, knowing that the products we supply are critical to the safe operation of their facilities.
