Exceptional service cuts lead time by more than 60 percent

Our quick response and commitment to exceptional service cut lead time by more than 60%, resulting in reduced downtime and millions in customer savings.

When an unfortunate situation becomes a dire one, it helps to have a reliable partner on speed dial who’s up for the challenge. A power generation company suffering from issues with an HRSG boiler tube had contacted us to source a replacement, but the requested requirements and specifications made the new tube difficult to find. Unfortunately, the tube ruptured shortly after, forcing an unexpected shutdown in one of the plant’s four boilers.

The company had benefited from Ferguson Industrial’s agile solutions in both emergencies and routine matters before, so they knew exactly who to bring their challenge to when disaster struck.

Due to our expertise, our commitment to going the extra mile for our customers and our ability to respond quickly, we were able to find, acquire and deliver the specified product in under 24 hours.

With our assistance, the downed boiler was operating at normal capacity within 36 hours of the initial failure, saving them millions of dollars in potential lost revenue and power generation loss.

Contact us to learn more about Ferguson Industrial

“Ferguson Industrial was able to deliver this critical HRSG tube in less than 24 hours allowing us to not skip a beat…. I am deeply impressed and grateful at the lengths [the] team went to help us out.”

Related Past Performance

Your Challenges. Our Connections.

When you partner with Ferguson Industrial, you benefit from all of our partnerships. There’s no obstacle we can’t overcome together.

Complex Problems. Collaborative Solutions.

Comprehensive product knowledge and an unshakable commitment to service lay the framework for swift, dynamic problem solving.

Valve experts discover critical error and delivers out-of-the box solution.

Comprehensive product knowledge and an unshakable commitment to service lay the framework for swift, dynamic problem solving.

Increased reliability, improved safety, and a more efficient facility

We leverage our technical resources and expertise to help our partners maintain safe, operating facilities.

Delivering PVF to Ohio Valley fertilizer customer on time and under budget

When it comes to planning and execution, you need a capable partner—one with vast reach and the ability to work with your needs at the local level, one that can provide competitive pricing, industry expertise, reduced lead times and increased cost savings.

Failed oxygen valve at mining complex in Arizona

When an unexpected product failure slows operations to a crawl, facilities need a partner they can trust to deliver a replacement quickly and get them back in action. TIME IS MONEY.

A clear path to extended product life and cost savings

When a product weakness becomes so commonplace that failure is expected, it’s time to reassess that product’s role in your facility—especially when repeated problems impact your bottom line. Don’t settle for less than the best.

Identified solution for chemical company saves time and money.

Understanding the gravity of the situation, our product experts immediately began looking for alternatives from our expansive network of manufacturer partnerships. We identified a solution in the form of Trimteck®, a domestic valve manufacturer.

PVF Products

We maintain industry leading inventory of both commodity and specific application valves in a variety of sizes, materials and pressure classes. Ferguson Industrial supplies quality products from quality manufacturers.

Learn More

Quality Assurance

Our quality program is the greatest value we provide our customers as a trusted supplier. We are dedicated to the safe operation of the industries we serve, knowing that the products we supply are critical to the safe operation of their facilities.

Learn More

Start your project today

Send us a message