Customer Case Studies

Browse the customer case studies listed below.

Ferguson Industrial is the total solution when it comes to supplying Pipe, Valves and Fittings, MRO, Valve Automation, HDPE fabrication, and other related services to support customers across the industrial market. From solving challenging product issues and unexpected shutdowns to severe weather responses, there is no better partner than Ferguson Industrial. Let our past performance speak for itself and let us be your partner that stands beside you in the toughest of times.

ErectaStep's access platforms and stairs installed at a remote industrial plant.

Because of our close partnership with ErectaStep, our team was able to fulfill the order for an OSHA-compliant access system—from configuration to delivery and installation—in just 72 hours. Our national footprint and commitment to maintaining relationships with Approved Manufacturers enables us to provide high-quality solutions wherever necessary with as little lead time as possible.

Products: ErectaStep
Ferguson Industrial Associate using assisting a customer with our free online valve configuration tool.

Our associates identified an opportunity to use our online Automated Valve Configuration Tool to build out exactly what the customer needed. In less than 15 minutes, our flow control experts were able to walk the customer through the process of configuring an FNW® automated ball valve package.

Our Automated Supply Program (ASP)—an advanced, indirect material supply chain software—and our proven processes to control their MRO indirect spending reduced the total cost of ownership by 24.2% in the first year post-integration.

Chemical Scrubber Piping Replacement

Expert technical assessment, material selection, and supply of Polypropylene at a quartz processing facility in North Carolina.


Providing a North Carolina quartz processing plant with contaminant-free air with a lifecycle many times greater than steel pipe—ultimately saving the plant thousands in maintenance, repair, and replacement costs.

Ferguson Industrial refurbishing a Limitorque actuator.

Maintaining close partnerships and our team’s willingness to go the extra mile helped us realize significant costs and got the plant back to running.

Providing Products and Technical Support for Clemens Food Group

Cost effective products with an increased operational efficiency due to less downtime for repair.

Actuator and mounting bracket sourced by Ferguson Industrial for a long-standing MRO customer.

When you partner with Ferguson Industrial, you benefit from our quick response and all of our partnerships. There’s no obstacle we can’t overcome together.

Ferguson Installs a device to repair a control valve at a pharmaceutical company.

Comprehensive product knowledge and an unshakable commitment to service lay the framework for swift, dynamic problem-solving. From control valve repair to complex and collaborative solutions, Ferguson Industrial is a relentless partner.

When a customer experiences failure with a brand-new automated isolation valve, Ferguson Industrial troubleshoots the issue and provides a step-by-step fix.

Lined pipe fabrication in a food & supplement production facility.

Ferguson Industrial's Lined Pipe Fabrication saves the day at a food & supplement production facility, offering a long-term solution in short order.

An industrial plant that is up and running quickly after Ferguson sourced industrial products fast.

Our quick response and commitment to exceptional service cut lead time by more than 60%, resulting in reduced downtime and millions in customer savings.

Ferguson Industrial associate unloading an industrial PVF delivery at a large fertilizer facility in Ohio.

When it comes to planning and execution, you need a capable partner—one with vast reach and the ability to work with your needs at the local level. One that provides competitive pricing, industry expertise, reduced lead times, increased cost savings, and fast Industrial PVF Delivery.

Ferguson Industrial at a mining plant helping them get back running after an oxygen valve failure.

When an unexpected oxygen valve failure slows operations to a crawl, an Arizona mining complex needed a trusted partner to deliver a replacement quickly. TIME IS MONEY.

Improve your bottom line and invest in high-quality products like these actuators from Ferguson Industrial.

When a product weakness becomes so commonplace that failure is expected, it’s time to reassess that product’s role in your facility. Ferguson Industrial offers solutions to improve your bottom line.

Industrial parts supplied by Ferguson for Chemical Company.

Our product experts turn to their extensive network of manufacturer relationships for fast procurement of industrial parts. Understanding the gravity of a chemical company's shutdown, we worked quickly and connected with Trimteck®, a domestic industrial valve manufacturer.

As a PVF partner, we help our customers through unexpected disasters.

Storms may impact local areas and regions, but severe weather affects the entire country. More importantly, instances of severe weather—like hurricanes, blizzards, and wildfires—can have disastrous effects on your business. But it shouldn’t.

Ferguson industrial testing products for quality control.

The best value a supplier can provide to a customer is a robust and integrated quality assurance program that promotes a culture of quality from the top down. A good supplier is concerned about safety, decreasing your TCO and improving your ROI and bottom line.

HDPE Barge for Lake Oswego Corporation

Ferguson Industrial was selected as the HDPE supplier for Lake Oswego Corporation. As the selected supplier, we provided technical support during planning and identified the required products to complete the project.

Cedar Grove Composting facility that relies on Ferguson Industrial as their HDPE supplier.

Ferguson Industrial was chosen as the HDPE Supplier for Cedar Grove Composting. As their professional industrial supplier, we provided technical support during planning. Furthermore, we identified the required products to complete the project.

Automation equipment at a water disposal plant.

Solar Power System Enables Remote Operation of Automated Valves on Water Gathering Pipelines


We’re proud to be both collaborators and problem solvers for our customers. Our focus on delivering the best customer service meanwhile providing technical support and product recommendations has positioned us as a leading industrial supply partner. Together, we help keep your operations running at peak performance.

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