A clear path to extend product life and improve your bottom line

Our technical expertise offers a clear path to resolution for any situation.

When a product weakness becomes so commonplace that failure is expected, it’s time to reassess that product’s role in your facility. This is especially true when repeated problems impact your bottom line. Don’t settle for less than the best.

At Ferguson Industrial, we hold our products to a higher standard. We leverage our national reach, custom design capabilities, and team of technical experts. As a result, we supply products that empower the success of industrial facilities at the local level.

That is why when an energy company grew tired of replacing their severe service control valves twice yearly, they turned to us to find an alternative. We discovered flaws in the valve design and jumped into action to find a better solution.

Our commitment to quality, value, and service saved the oil refinery company $488,000 in valve replacement costs over five years.

To address the expensive, reoccurring issue, our team worked with valve manufacturer UnionTech. Together we made significant design changes to the valve internals. Then we introduced and developed a metal seated ball valve program. This solution eliminated the damaging steam leak that was previously occurring. As a result of our proactive solutions, the lifespan of the valve increased from six months to more than two years. Our experts also designed the valve to make it compatible with existing brackets, couplings, and actuators. Due to this extra effort, our customer did not need to purchase new actuators in order to install the upgraded valve. To top it off, we provided the enhanced premium valve at the same price point as the original valve.


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Related Past Performance

Oil and Gas Equipment Manufacturer Supply Integration

Our Automated Supply Program (ASP)—an advanced, indirect material supply chain software—and our proven processes to control their MRO indirect spending reduced the total cost of ownership by 24.2% in the first year post-integration.

Chemical Scrubber Piping Replacement

Expert technical assessment, material selection, and supply of PP-RCT at a quartz processing facility in North Carolina

Quartz Processing Plant Compressed Air Piping System

Providing a North Carolina quartz processing plant with contaminant-free air with a lifecycle many times greater than steel pipe—ultimately saving the plant thousands in maintenance, repair, and replacement costs.

Refinery Limitorque Actuator Refurbishment

Maintaining close partnerships and our team’s willingness to go the extra mile helped us realize significant costs and got the plant back to running.

Providing Products and Technical Support for Clemens Food Group

Cost effective products with an increased operational efficiency due to less downtime for repair.

Your Challenges. Our Connections.

When you partner with Ferguson Industrial, you benefit from our quick response and all of our partnerships. There’s no obstacle we can’t overcome together.

Complex Problems. Collaborative Solutions.

Comprehensive product knowledge and an unshakable commitment to service lay the framework for swift, dynamic problem-solving. From control valve repair to complex and collaborative solutions, Ferguson Industrial is a relentless partner.

Industrial Valve Experts Discover Critical Error in Automated Isolation Valve Installation

When a customer experiences failure with a brand-new automated isolation valve, Ferguson Industrial troubleshoots the issue and provides a step-by-step fix.

Flow Control Solutions

For projects of all sizes, our experienced technicians, cutting-edge automation facilities, extensive inventory and quality assurance program allow us to quickly meet requirements and provide exceptional service.

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Quality Assurance

Our quality program is the greatest value we provide our customers as a trusted supplier. We are dedicated to the safe operation of the industries we serve, knowing that the products we supply are critical to the safe operation of their facilities.

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