Associate Spotlight

Luke Bastin

Senior Sales Team Manager
Cincinnati, Ohio

“I love winning. I want to go out every day and service our customers and be the best we can be.”

Ferguson is Luke’s second career. His first was the military. Luke joined the Army as a high school junior, signing up to be a combat engineer. He was deployed in 2002 and spent a year in Iraq. Shortly after returning he finished out his time and decided not to reenlist. That’s when he saw a Ferguson job in the newspaper. He started with Ferguson in the warehouse in 2005. After a few months he told his manager he wanted to do something different to make more money. That talk opened doors for him. Luke was invited to talk about an opportunity for inside sales. Now 17 years later he’s a Senior Sales Team Manager and uniquely has spent his entire career 100 percent focused on industrial.

In the military Luke developed valuable skills that were and still are directly transferable to Ferguson, including leadership, accountability, working with a team, understanding the chain of command, recognizing that everyone has a specific job that needs to be done, and understanding the value of working toward a common goal. According to Luke, great associates have all of these skills in addition to work ethic, dedication, and reliability. Most importantly, he believes you don’t have to have a leadership title to be a leader.

Luke’s advice to someone starting out in the industrial PVF distribution business is to be a learner. “No one starts out as an expert,” he says. “Anyone can become one, but you need to be patient and learn your craft and trade.” He also says it’s important to ask questions, have a positive attitude, and work hard — because hard work doesn’t go unnoticed. In fact, hard work is central to Luke’s successes at Ferguson and is the foundation for the success of his team. “I love showing up here every day and putting the work in alongside my team, and I want them to understand we are in this together,” he says. “We have the best people in the industry and I love working with them every day.”

questions and answers
Questions & Answers
Would you rather be the funniest or the smartest person in the room and why?

"Funniest, I enjoy making people laugh and it loosens things up. I like the room to be happy. The most important thing to me is to have a friendship with people and make them laugh."

If you could have an unlimited supply of one thing, what would it be?


What is something you're planning on doing the next year that you've never done before?

"My wife and I are going on a cruise! We’ve never gone before."

What is your favorite food?

"Steak. There’s nothing better than a really good steak."

If you were a pair of shoes, what would you be and why?

"A pair of boots. It represents hard work. Getting to work and getting the job done. I’m a firm believer that you’ve got to put the work in to get the best results."

I like that if you had any skill, what would it be and why?

"Probably woodworking or carpentry. I’m not good at those things but would love to be. It’s something my dad is really good at. I should have spent more time around it when I was younger."


We can help you minimize operational downtime through in-house project management and contracting services that are designed to meet the needs of industrial customers.

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We’re proud to be both collaborators and problem solvers for our customers. Our focus on delivering the best customer service meanwhile providing technical support and product recommendations has positioned us as a leading industrial supply partner. Together, we help keep your operations running at peak performance.

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Our quality program is the greatest value we provide our customers as a trusted supplier. We are dedicated to the safe operation of the industries we serve, knowing that the products we supply are critical to the safe operation of their facilities.

Ferguson industrial testing products for quality control.