Identified solution for chemical company saves time and money.

Our product knowledge and manufacturer partnerships generate agile solutions for unexpected downtime.

Industrial facilities don’t seem like delicate ecosystems—until the unexpected failure of one critical component threatens to grind the whole operation to a halt. Without a crystal ball, there are few ways to get ahead of these kinds of situations, so facilities need supply partners that can respond quickly to emergencies to reduce downtime and minimize revenue loss.

A chemical company found itself in this exact position after losing a steam control valve in one of its mixing/finishing lines. As their preferred supplier, we were tasked with replacing the valve with the same product.

Because the failed valve shut down the entire line, the company needed a replacement in seven to 10 days. When we contacted the original equipment manufacturer to source the new valve, they quoted a six-to-seven-week lead time.

Understanding the gravity of the situation, our product experts immediately began looking for alternatives from our expansive network of manufacturer partnerships. We identified a solution in the form of Trimteck®, a domestic valve manufacturer.

There’s no obstacle we can’t overcome together.


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By sourcing the Trimteck® control valve, we were able to condense the replacement timeline to five business days and save the chemical company $20,000 in production downtime. Our fast response also saved the company from storing unprocessed material in rented tanker trucks for the duration—an added cost savings of more than $33,000.

Related Past Performance

Your Challenges. Our Connections.

When you partner with Ferguson Industrial, you benefit from all of our partnerships. There’s no obstacle we can’t overcome together.

Complex Problems. Collaborative Solutions.

Comprehensive product knowledge and an unshakable commitment to service lay the framework for swift, dynamic problem solving.

Valve experts discover critical error and delivers out-of-the box solution.

Comprehensive product knowledge and an unshakable commitment to service lay the framework for swift, dynamic problem solving.

Increased reliability, improved safety, and a more efficient facility

We leverage our technical resources and expertise to help our partners maintain safe, operating facilities.

Exceptional service cuts lead time by more than 60 percent

Our quick response and commitment to exceptional service cut lead time by more than 60%, resulting in reduced downtime and millions in customer savings.

Delivering PVF to Ohio Valley fertilizer customer on time and under budget

When it comes to planning and execution, you need a capable partner—one with vast reach and the ability to work with your needs at the local level, one that can provide competitive pricing, industry expertise, reduced lead times and increased cost savings.

Failed oxygen valve at mining complex in Arizona

When an unexpected product failure slows operations to a crawl, facilities need a partner they can trust to deliver a replacement quickly and get them back in action. TIME IS MONEY.

A clear path to extended product life and cost savings

When a product weakness becomes so commonplace that failure is expected, it’s time to reassess that product’s role in your facility—especially when repeated problems impact your bottom line. Don’t settle for less than the best.

Valve Automation

For projects of all sizes, our experienced technicians, cutting-edge automation facilities, extensive inventory and quality assurance program allow us to quickly meet requirements and provide exceptional service.

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Quality Assurance

Our quality program is the greatest value we provide our customers as a trusted supplier. We are dedicated to the safe operation of the industries we serve, knowing that the products we supply are critical to the safe operation of their facilities.

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